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AI智能索引来源：http://www.ibm.com/think/topics/hyper-personalization
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What is Hyper-personalization? | IBM

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Artificial IntelligenceBusiness operationsBusiness automationMatthew FinioAmanda Downieartificial intelligence (AI),generative AImachine learning (ML)customer experiencesAI personalizationcustomer engagementrecommendation enginescustomer engagement strategies,digital marketingSubscribe todaycustomer retention strategycustomer analyticspredictive analyticscustomer relationship marketing (CRM)Go to episodeGuide Putting AI to work for customer service Learn how AI can transform customer service by combining traditional and generative AI capabilities. Read the guideReport A new era for customer service: agentic AI is here Discover how agentic AI is reshaping customer service—boosting agent productivity, enhancing customer experience and driving strategic growth. Read the reportGuidebook Unlock AI ROI: A tactical guide to enterprise productivity Learn proven strategies to boost productivity and power enterprise transformation with AI and innovation at the core. Read the guidebookReport From AI projects to profits: How agentic AI can sustain financial returns Learn how organizations are shifting from launching AI in disparate pilots to using it to drive transformation at the core. Read the reportPodcast Mixture of experts Stay ahead of the curve with our AI experts. Get weekly insights on the latest AI news, trends and innovations plus their impact on business. Listen nowReport Six hard truths CEOs must face Get past barriers and leap forward with courage and conviction in the generative AI era. 
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