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Analyst Reports | IBM

HomeReportsEverest (2026) Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix® Assessment 2025 - Focus on IBM Consulting Everest Group examines the AI services provider landscape and provides a detailed analysis of providers’ capabilities. Read nowIDC (2026) IDC MarketScape: Worldwide Unified AI Governance Platforms Vendors were assessed on current capabilities of the product and services and how well these are aligned to customer needs.  Read nowGartner (2026) Magic Quadrant for AI Application Development Platforms IBM has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for AI Application Development Platforms. We believe this recognition underscores our commitment to delivering trusted, enterprise-grade AI that supports developers in building, deploying, and scaling intelligent applications across industries. Read nowGartner (2026) Magic Quadrant for Data Integration Tools Data integration tools remain a fundamental architectural component as organizations increasingly seek improved capabilities to support their operational, analytical and AI use cases. This research helps data and analytics leaders make their decisions by analyzing 20 vendors competing in this market. Read nowGartner (2026) Top Strategic Technology Trends for 2026: AI-Native Development Platforms This Gartner® report dives into the opportunities that the AI-native development platform provides, especially in empowering development teams to work more efficiently. Read nowGartner (2026) Top Strategic Technology Trends for 2026: Multiagent Systems This Gartner® report provides critical insights into why MAS is gaining traction as organizations hit the limits of single-agent solutions, especially when large language models (LLMs) struggle with complex, multistep tasks. Read nowGartner (2026) Magic Quadrant for Data and Analytics Governance Platforms A data and analytics governance platform helps organizations design and enforce governance policies for data and its derived assets across its life cycle. D&A leaders should explore and adopt these capabilities to meet end users’ demand for streamlined, scaled, and automated governance decision making. Read nowGartner (2025) Magic Quadrant for Metadata Management Solutions Metadata management solutions are undergoing a significant evolution, shifting from augmented data catalogs to metadata “anywhere” orchestration platforms, acting as technology enablers. D&A leaders must consider the market evolution and vendor landscape as they start data and AI journeys. Read nowGartner (2025) Magic Quadrant for Cloud Database Management Systems The cloud DBMS market is undergoing significant changes, including the adoption of generative AI, real-time processing and analysis, and new methods of interaction between DBMSs and other data management components. This research guides data and analytics leaders in making informed decisions about evaluating and selecting cloud DBMS solutions. Read nowIDC (2025) IDC MarketScape Worldwide General-Purpose Conversational AI Platforms 2025 Vendor Assessment We are excited to share that IDC has positioned IBM as a Leader in the 2025 IDC MarketScape for Worldwide General-Purpose Conversational AI Platforms. Read nowIDC (2025) IDC MarketScape: Worldwide Data Integration Software Platforms The IDC MarketScape report recognized IBM for the following strengths: hybrid and multi-cloud workload adaptability, full-spectrum integration styles with integrated observability, broad connectivity and data type coverage, including unstructured and vector and multimodal authoring with embedded AI assistance. Read nowFuturum (2025) From Data Chaos to AI Clarity: Activating AI Through High-Quality Enterprise Data "To make AI more reliable, companies must modernize their data estates, making data easily accessible and contextually relevant at any scale." Read nowIDC (2025) Evolving Regulations and Emergence of Agentic AI Fuel AI Governance Imperative AI governance ensures ethical AI development and deployment. Read nowMoor Insights (2025) IBM DB2 + AI: Advancing Enterprise Workloads in a Data-Centric World Read this report from Moor Insights & Strategy on how IBM Db2’s transformation into an AI-native platform positions it to meet these critical requirements and power the next generation of mission-critical workloads. Read nowIDC (2025) Leveraging Agentic AI to Enhance Agent Productivity and Customer Experience in Contact Center Operations Enterprise contact centers should prepare to augment GenAI solutions with emerging agentic AI by seeking technology partners that have domain experience and the expertise to plan, implement, and manage integrated AI systems and applications. Read nowIDC (2025) IDC MarketScape: Worldwide GenAI Evaluation Technology Products IBM is a leader in IDC MarketScape: Worldwide GenAI Evaluation Technology Products Read nowOmdia (2025) Omdia Modernizing code: refactoring and transforming business-critical applications with AI assistance In this paper, you can learn how AI can help provide valuable intelligence into code component function, and map how components relate. Read nowIDC (2025) Performance, Agility and Scalability for Succeeding in the AI and Hybrid IT Era As organizations look to advance their digital business strategies, they recognize the need to invest in IT infrastructure that can help them innovate faster and more efficiently while enabling them to manage business risk and reduce operational complexity. Read nowIDC (2025) IDC MarketScape: Worldwide AI Coding and Software Engineering Technologies 2025 Vendor Assessment AI coding and software engineering technologies are at the center of a fierce new wave of competition that is transforming how software is developed, managed and maintained. Read nowEverest (2025) Everest Group Innovation Watch - Agentic AI Products 2025 In this report, Everest evaluates technology providers offering prebuilt agents and agent builders. Read nowIDC (2025) The Future of BI: Generative Agents in Action By introducing GenAI capabilities, organizations will be able to empower users by enhancing agility around generating insights and engaging in informed actions. Read nowForrester (2025) The Forrester Wave™: AI Governance Solutions, Q3 2025 In our evaluation of AI governance solutions providers, we identified the most significant ones and researched, analyzed and scored them. This report shows how each provider measures up and helps you select the right one for your needs. Read nowGartner (2025) Innovation Insight: Augmenting Conversational AI Platforms With Agentic AI Agentic AI is creating new opportunities for customer service leaders. This research details how agentic AI augments conversational AI platforms to enable an intelligent contact center that boosts customer self-service, customer service agent assistance, employee assistance, and process automation. Read nowIDC (2025) How a North American Bank Leverages Data Lineage for Regulatory Compliance and Cloud Migration IBM Manta has been established as the enterprise standard for data lineage at this financial institution, simplifying adoption across different teams. Read nowIDC (2025) Adopting a Hybrid-by-Design Strategy and AI for Modernizing Mainframe Applications Application modernization is a top priority for most enterprises and looking ahead three years, modernization will become even more of a priority. Read nowIDC (2025) Real-Time Data Integration for Business in Real Time Organizations are prioritizing real-time data integration to improve decision-making and operational efficiency and address the needs of AI use cases. Read nowIDC (2025) IDC MarketScape: Worldwide Business Intelligence and Analytics Platforms 2025 Vendor Assessment IBM is positioned in the Leaders category in this 2025 IDC MarketScape for worldwide business intelligence and analytics platforms. Read nowIDC (2025) Reducing Complexity Is Key to Agentic AI Enablement Independent software vendors have an opportunity to support enterprises in easing the complexity around developing agents, building connections to the right tools, and orchestrating collaboration across agents. Read nowIDC (2025) AI Breaks Down Organizational Silos: IBM Integrates AI Governance with AI Security IBM announced its deployment of a newly unified AI security and AI governance platform that assists organizations in managing, securing, and maintaining oversight over their AI products in place. Read nowGartner (2025) Magic Quadrant for Data Science and Machine Learning Platforms IBM is named a Leader in the 2025 Gartner® Magic Quadrant™ for Data Science and Machine Learning Platforms, recognized for delivering flexible, AI-focused solutions that empower teams to build, deploy, and govern enterprise-grade AI applications. Read nowBARC (2025) BARC Score for Integrated Planning & Analytics 2025 IBM is named a Leader in the 2025 BARC Score for Integrated Planning and Analytics. This recognition reflects IBM’s relentless focus on empowering organizations with a unified, intelligent planning platform—one that doesn't just keep up with change, but helps you stay ahead of it. Read nowIDC (2025) IBM to Acquire DataStax: It Is all About Building the Data for AI Infrastructure IBM has announced its intention to acquire DataStax to complement IBM watsonx® portfolio. Read this paper to learn more about IDC's take. Read nowIDC (2025) APIs: The Key to AI and Application Connectivity Unlock more information about today’s trends and challenges in API management, and what IBM is doing in this space to help companies to build, deploy, govern and monitor APIs at the scale needed for a real-time, AI-first world. Read nowIDC (2025) Modern AI-Driven Automation Enables Application Resilience Learn why integrating AI with existing tools, like IBM Concert, is crucial for modernizing cloud-native application management. Read nowIDC (2025) Prebuilt Enterprise AI Sales Agents Unlocking Business Productivity and Differentiated Value Read this IDC Spotlight report to discover how Sales AI Agents can help you to boost productivity across sales teams and speed up the use of AI-driven automation for key sales tasks. Read nowIDC (2025) Transforming Mainframe Environments with the Power of AI By leveraging AI, organizations can enhance the capabilities of their mainframes and mainframe workloads, making them more intelligent and responsive to business needs. Download the report to learn more. Read nowGartner (2026) Critical Capabilities for API Management The Critical Capabilities for API Management report is a companion report to the Gartner Magic Quadrant™ and provides deeper insight into providers’ offerings. Read nowEverest (2026) Everest Group Application Development Services for AI Applications PEAK Matrix® Assessment 2025 Everest Group examines the application development services for AI applications and provides a detailed analysis of providers’ capabilities Read nowIDC (2026) IDC MarketScape: Worldwide Observability Platforms IBM named a Leader in the 2025 IDC MarketScape for Observability Platforms. IBM provides observability through IBM Instana Observability, delivering unified visibility across metrics, logs, traces, and digital experience via real user monitoring. Read nowIDC (2026) IDC MarketScape: Worldwide AI-Enabled Asset-Intensive Enterprise Asset Management Applications The vendor inclusion list for this evaluation was selected to accurately depict the vendors that are most representative of any given asset-intensive EAM application on a buyer's selection list. Read nowHFS (2026) HFS Horizons - Legacy Application Modernization Services 2025 IBM was named leader in HFS Horizons for legacy application modernization services. Read nowOmdia (2026) Omdia Universe - Selecting an AIOps Solution 2025/26 The Omdia Universe: AIOps, 2025–26 report evaluates vendors across capabilities and strategy & execution to help buyers understand the competitive landscape and what matters most in modern AIOps. Read nowIDC (2025) From Complexity to Clarity The Value of Observability Tools for Hybrid Cloud Environments This IDC Spotlight examines how organizations can use AI-enabled observability platforms to improve the monitoring and performance of their IT systems. Read nowIDC (2025) SRE Blueprint Advancing Observability Practices With AI Security and Resource Optimization SRE teams are adopting observability practices; however, to scale and drive higher benefits and business results, teams must consider the opportunity to complement existing practices with AI, security and risk management, and resource optimization. Read nowEnterprise Strategy Group (2025) Continuous Improvement of End-user Digital Experience With IBM Instana Observability Read this research report from Enterprise Strategy Group (ESG) that discusses the challenges of digital experience monitoring (DEM) and highlights the limitations of traditional DEM methods. Read nowForrester (2025) Forrester’s Essential Research To Manage Your IT Spend This report provides practical guidance for technology leaders navigating the evolution of IT spend management. Read nowIDC (2025) AI-Driven Automation for Application Resilience That Ensures Compliance Compliance and resilience are intertwined — weak resilience increases exposure to regulatory violations and fines and undermines compliance. Read nowGartner (2025) Magic Quadrant for API Management We’re proud to share that IBM has been named a Leader in the 2025 Gartner® Magic Quadrant™ for API Management, for the 10th time. Read nowOmdia (2025) So, tell me again why do we need observability? Advances in technology offer organizations significant opportunities to drive growth, enhance operational efficiency, and elevate customer experience. Read nowForrester (2025) The Total Economic Impact of IBM Integration Forrester research highlights how organizations with a mix of modern and legacy operational systems can leverage integration platforms to revitalize their tech stack. Read nowEMA (2025) EMA Radar™ Report for Network Operations Observability The EMA Radar™ Report named IBM® SevOne® a 2024 Value Leader, recognizing it as a top choice for large enterprises and managed service providers. Get an in-depth look at why IBM SevOne stands out, with key features and benefits that can empower your NetOps team to achieve. Read nowIDC (2025) Adopting Modern Observability Establishing Resiliency with IT Operations Modern IT operations (ITOps) have evolved dramatically with the advent of orchestrated cloud-native services, containers, Kubernetes, complex infrastructure, serverless and the adoption of multicloud architectures. Read nowIDC (2025) The Purpose and Power of an Alliance to Reduce AI Complexity and Maximize Value With all its potential and complexity, artificial intelligence (AI) is increasingly defining the current era, making the necessity for strategic alliances more pronounced than ever. Read nowIDC (2025) Modern mainframes connect AI mission critical data and hybrid IT environments This IDC InfoBrief summarizes the drivers, benefits and challenges shaping AI-ready mainframe investment plans and modernization strategies that 510 worldwide mainframe decision-makers are implementing. Read nowGartner (2025) Magic Quadrant for Service Orchestration and Automation Platforms Service orchestration and automation platforms are essential for delivering business services through complex workloads. Read nowGartner (2025) Magic Quadrant for Observability Platforms Observability platforms are fundamentally changing how organizations manage system health, driven by innovations in analytics, cost optimization, and the emergence of AI observability. Read nowGartner (2025) Market Guide for Event Intelligence Solutions Read this guide to learn how to separate the hype of AIOps from the achievable value of optimized operations, reduced toil and improved performance and availability. Read nowGartner (2025) Magic Quadrant™ for Process Mining Platforms IBM has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Process Mining Platforms—a powerful validation of our ability to help enterprises turn process data into business results. Read nowEverest (2025) Everest PEAK Marketing Services PEAK Matrix IBM has been recognized as both a Leader and the sole Star Performer in the Everest Group Marketing Services PEAK Matrix® Assessment 2025. The marketing services landscape is rapidly evolving, as providers focus on technologies for data-driven, personalized, AI-powered customer experiences. Read nowESG (2025) ESG - Unlock AI-Powered Observability – Insights from Industry Experts In this exclusive report from TechTarget’s Enterprise Strategy Group, find how leading organizations are using AI to enhance monitoring, streamline operations, and drive business outcomes. Read nowOmdia (2025) No-Low-Pro IDE Assistants See why IBM watsonx Code Assistant is ranked a Leader in the Omdia Universe on No-Low-Pro IDE Assistants. Read nowIDC (2025) Getting Control: Solving the Chaos of Connectivity This report takes a look at the current state of integration and provides considerations and recommendations for today's enterprises as they navigate this complexity. Read nowKuppingerCole (2026) KuppingerCole: Leadership Compass for Non-Human Identities The Non-Human Identity Management (NHIM) market has evolved into a distinct and rapidly maturing segment of the Identity and Access Management (IAM) ecosystem. Read nowIDC (2026) IDC MarketScape: Worldwide Unified Endpoint Management Software IBM was recognized a leader in IDC MarketScape: Worldwide Unified Endpoint Management Software. Read nowGartner (2026) Magic Quadrant for Endpoint Management Tools Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management. Read nowGartner (2025) Magic Quadrant for Access Management Workforce AM vendors present unique and innovative features. CIAM vendors continue to offer differential capabilities for machine IAM support and enhanced capabilities to support complex CIAM and partner requirements. IAM leaders should focus on the features that differentiate vendors in this market. Read nowIDC (2025) IDC MarketScape Worldwide Managed Security Service Edge Services 2025 Vendor Assessment According to IBM Institute of Business Value (IBV) study, the average organization has 83 different security solutions from 29 vendors, with 52% of executives stating complexity is the biggest impediment to security operations. Read nowIDC (2025) IDC MarketScape: Worldwide Data Protection and Governance Services The convergence of artificial intelligence (AI) transformation, quantum computing – backed threats, and explosive regulatory complexity has created a perfect storm that exposes the inadequacy of traditional governance approaches when data has become the most critical strategic asset. Read nowIDC (2025) IDC MarketScape: Worldwide Integrated Solutions for Identity Security IBM is positioned in the Leaders category in this 2025 IDC MarketScape for worldwide integrated solutions for identity security. Read nowPonemon (2025) Cost of data breach Since 2005, this report has tracked an ever expanding technology landscape and the threats that follow. Read nowIDC (2025) IDC MarketScape: Worldwide Governance, Risk and Compliance Software Vendor Assessment, 2025 IBM is positioned in the Leaders category in the 2025 IDC MarketScape for worldwide governance, risk, and compliance software. Read nowKuppingerCole (2025) KuppingerCole Leadership Compass for Access Management IBM continues to be a key player with its access management suite and offers a wide selection of authentication mechanisms. Read nowKuppingerCole (2024) Customer Identity and Access Management (CIAM) Gain valuable insights into the customer identity and access management (CIAM) market and see how IBM stacks up against other providers. Read nowKuppingerCole (2024) Passwordless Authentication for Consumers: Securing Fast Business Online Discover why IBM solutions are leading in the rapidly evolving market, enabling organizations to make informed decisions about their authentication strategies for customers. Read nowIDC (2024) Unlock Superior Top and Bottom Lines with Trusted Partner Solutions Explore why an intertwining of the human spirit and AI’s capabilities is needed to ensure that companies apply AI responsibly and sustainably. Read nowEverest (2026) Everest Group Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® IBM is a leader in Everest Group Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Read nowIDC (2026) IDC MarketScape Worldwide Experience Design Services IDC MarketScape: Worldwide Experience Design Services 2025 reveals which partners are truly delivering modern, AI-powered customer experiences, and why IBM was named a Leader. Read nowIDC (2026) IDC MarketScape for Salesforce Implementation Services 2025 According to IDC analysis and buyer perception, IBM is positioned in the Leaders category in this 2025-2026 IDC MarketScape for worldwide Salesforce implementation services Read nowEverest (2026) Everest Application Transformation Services for AI Enablement PEAK Matrix Assessment 2025 IBM was named leader in Application Transformation Services for AI-enablement. Read nowEverest (2026) Everest Global Capability Center (GCC) Transformation Capabilities in India PEAK Matrix 2025 IBM was named leader in Everest Group Global Capability Center (GCC) transformation capabilities in India. Read nowGartner (2026) Magic Quadrant for Custom Software Development Services 2025 This Magic Quadrant evaluates service providers (full-spectrum and pure-play) on their ability to build innovative digital products leveraging design, AI, and expertise in other technologies. Sourcing, procurement, and vendor management leaders can use this research to identify and select potential service providers. Read nowGartner (2025) Magic Quadrant for Finance Transformation Strategy Consulting A well-defined finance transformation strategy is essential for shaping strategic objectives and roadmaps that align data, delivery models, talent, technology and process enhancements. CFOs can use this research to identify service providers that offer strategic insights and help build future-ready finance operating models. Read nowIDC (2025) IBM Strengthens SLED Offerings with AST Acquisition On January 16, 2025, IBM announced its intent to acquire Applications Software Technology LLC (AST), a cloud professional services firm known for its implementation and managed services of Oracle Cloud applications and public sector expertise. Read nowIDC (2025) Reimagining Financial Services with the AI and Quantum Revolution This IDC Event Proceedings report provides a snapshot of the key insights and takeaways from an IDC and IBM round table on AI governance, and the impact of quantum computing on financial services. Read nowGartner (2025) Magic Quadrant™ for Enterprise Storage Platforms IBM has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Storage Platforms. We believe this recognition underscores IBM’s dedication to delivering secure, intelligent and high-performance storage solutions that enable organizations to accelerate their digital transformation. Read nowIDC (2025) IDC 2025 SaaS CSAT Award for Financial Governance, Risk & Compliance Based on ratings collected in IDC’s 2025 SaaS Path Survey, IBM placed in the highest scoring group for vendors serving the Financial Governance, Risk, and Compliance (GRC) application market and has been awarded IDC’s 2025 SaaS Financial GRC Customer Satisfaction Award. Read nowGartner (2025) Critical Capabilities for Integration Platform as a Service Integration platform as a service enables users to integrate applications and data, automate processes, create composite services and support AI adoption. Read nowVerdantix (2025) Verdantix Green Quadrant: ESG & Sustainability Reporting IBM is positioned in the Leaders category in the 2025 IDC MarketScape for worldwide ESG reporting and compliance management applications. Read nowHFS (2025) HFS Horizons Insurance Services 2025 Report IBM has been recognized as a Market Leader by HFS Research for our role in transforming the insurance industry. As insurers face growing pressure to innovate and grow profitably, IBM is helping clients unlock new value across the entire insurance ecosystem. Read nowHFS Research (2025) Generative Enterprise Services Learn why HFS ranked IBM as a market leader in this competitive analysis of professional services firms who are creating value with generative AI. Read nowIDC (2025) The Business Value of IBM Expertise Connect IDC spoke with organizations with IBM Expertise Connect engagements to assess their impact on IBM and IT performance, staff efficiency, costs, and business outcomes. Read nowGartner (2024) Magic Quadrant™ for Public Cloud IT Transformation Services Download this report to better understand the must have capabilities for providers of public cloud IT transformation services. Read nowGartner (2024) Build a Value-Driven Foundation for Strategic Portfolio Management Strategic portfolio management drives better business outcomes by establishing value as the thread that binds strategy and execution. Check out this report to learn more. Read nowGartner (2025) Magic Quadrant Governance, Risk and Compliance (GRC) Tools, Assurance Leaders See why Gartner recognized IBM as a Leader for its IBM OpenPages solution. IBM is helping enterprises strengthen governance, streamline risk management, and enable compliance with AI-powered insights.Verdantix (2025) Verdantix Green Quadrant: Industrial Computerized Maintenance Management Software 2025 Make a confident CMMS choice with Verdantix’s independent Green Quadrant 2025. The report benchmarks 19 leading providers using a rigorous, evidence-based approach that included live briefings, customer interviews, and a 102-point questionnaire—to compare capabilities and market momentum.Gartner (2025) Magic Quadrant™ for Finance and Accounting Business Process Outsourcing Download the report to learn why IBM has been named a leader in the 2025 Gartner Magic Quadrant for finance and accounting business process outsourcing.Everest (2026) Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix® Assessment 2025 - Focus on IBM Consulting Everest Group examines the AI services provider landscape and provides a detailed analysis of providers’ capabilities. Read nowIDC (2026) IDC MarketScape: Worldwide Unified AI Governance Platforms Vendors were assessed on current capabilities of the product and services and how well these are aligned to customer needs.  Read nowGartner (2026) Magic Quadrant for AI Application Development Platforms IBM has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for AI Application Development Platforms. We believe this recognition underscores our commitment to delivering trusted, enterprise-grade AI that supports developers in building, deploying, and scaling intelligent applications across industries. Read nowGartner (2026) Magic Quadrant for Data Integration Tools Data integration tools remain a fundamental architectural component as organizations increasingly seek improved capabilities to support their operational, analytical and AI use cases. This research helps data and analytics leaders make their decisions by analyzing 20 vendors competing in this market. Read nowGartner (2026) Top Strategic Technology Trends for 2026: AI-Native Development Platforms This Gartner® report dives into the opportunities that the AI-native development platform provides, especially in empowering development teams to work more efficiently. Read nowGartner (2026) Top Strategic Technology Trends for 2026: Multiagent Systems This Gartner® report provides critical insights into why MAS is gaining traction as organizations hit the limits of single-agent solutions, especially when large language models (LLMs) struggle with complex, multistep tasks. Read nowGartner (2026) Magic Quadrant for Data and Analytics Governance Platforms A data and analytics governance platform helps organizations design and enforce governance policies for data and its derived assets across its life cycle. D&A leaders should explore and adopt these capabilities to meet end users’ demand for streamlined, scaled, and automated governance decision making. Read nowGartner (2025) Magic Quadrant for Metadata Management Solutions Metadata management solutions are undergoing a significant evolution, shifting from augmented data catalogs to metadata “anywhere” orchestration platforms, acting as technology enablers. D&A leaders must consider the market evolution and vendor landscape as they start data and AI journeys. Read nowGartner (2025) Magic Quadrant for Cloud Database Management Systems The cloud DBMS market is undergoing significant changes, including the adoption of generative AI, real-time processing and analysis, and new methods of interaction between DBMSs and other data management components. This research guides data and analytics leaders in making informed decisions about evaluating and selecting cloud DBMS solutions. Read nowIDC (2025) IDC MarketScape Worldwide General-Purpose Conversational AI Platforms 2025 Vendor Assessment We are excited to share that IDC has positioned IBM as a Leader in the 2025 IDC MarketScape for Worldwide General-Purpose Conversational AI Platforms. Read nowIDC (2025) IDC MarketScape: Worldwide Data Integration Software Platforms The IDC MarketScape report recognized IBM for the following strengths: hybrid and multi-cloud workload adaptability, full-spectrum integration styles with integrated observability, broad connectivity and data type coverage, including unstructured and vector and multimodal authoring with embedded AI assistance. Read nowFuturum (2025) From Data Chaos to AI Clarity: Activating AI Through High-Quality Enterprise Data "To make AI more reliable, companies must modernize their data estates, making data easily accessible and contextually relevant at any scale." Read nowIDC (2025) Evolving Regulations and Emergence of Agentic AI Fuel AI Governance Imperative AI governance ensures ethical AI development and deployment. Read nowMoor Insights (2025) IBM DB2 + AI: Advancing Enterprise Workloads in a Data-Centric World Read this report from Moor Insights & Strategy on how IBM Db2’s transformation into an AI-native platform positions it to meet these critical requirements and power the next generation of mission-critical workloads. Read nowIDC (2025) Leveraging Agentic AI to Enhance Agent Productivity and Customer Experience in Contact Center Operations Enterprise contact centers should prepare to augment GenAI solutions with emerging agentic AI by seeking technology partners that have domain experience and the expertise to plan, implement, and manage integrated AI systems and applications. Read nowIDC (2025) IDC MarketScape: Worldwide GenAI Evaluation Technology Products IBM is a leader in IDC MarketScape: Worldwide GenAI Evaluation Technology Products Read nowOmdia (2025) Omdia Modernizing code: refactoring and transforming business-critical applications with AI assistance In this paper, you can learn how AI can help provide valuable intelligence into code component function, and map how components relate. Read nowIDC (2025) Performance, Agility and Scalability for Succeeding in the AI and Hybrid IT Era As organizations look to advance their digital business strategies, they recognize the need to invest in IT infrastructure that can help them innovate faster and more efficiently while enabling them to manage business risk and reduce operational complexity. Read nowIDC (2025) IDC MarketScape: Worldwide AI Coding and Software Engineering Technologies 2025 Vendor Assessment AI coding and software engineering technologies are at the center of a fierce new wave of competition that is transforming how software is developed, managed and maintained. Read nowEverest (2025) Everest Group Innovation Watch - Agentic AI Products 2025 In this report, Everest evaluates technology providers offering prebuilt agents and agent builders. Read nowIDC (2025) The Future of BI: Generative Agents in Action By introducing GenAI capabilities, organizations will be able to empower users by enhancing agility around generating insights and engaging in informed actions. Read nowForrester (2025) The Forrester Wave™: AI Governance Solutions, Q3 2025 In our evaluation of AI governance solutions providers, we identified the most significant ones and researched, analyzed and scored them. This report shows how each provider measures up and helps you select the right one for your needs. Read nowGartner (2025) Innovation Insight: Augmenting Conversational AI Platforms With Agentic AI Agentic AI is creating new opportunities for customer service leaders. This research details how agentic AI augments conversational AI platforms to enable an intelligent contact center that boosts customer self-service, customer service agent assistance, employee assistance, and process automation. Read nowIDC (2025) How a North American Bank Leverages Data Lineage for Regulatory Compliance and Cloud Migration IBM Manta has been established as the enterprise standard for data lineage at this financial institution, simplifying adoption across different teams. Read nowIDC (2025) Adopting a Hybrid-by-Design Strategy and AI for Modernizing Mainframe Applications Application modernization is a top priority for most enterprises and looking ahead three years, modernization will become even more of a priority. Read nowIDC (2025) Real-Time Data Integration for Business in Real Time Organizations are prioritizing real-time data integration to improve decision-making and operational efficiency and address the needs of AI use cases. Read nowIDC (2025) IDC MarketScape: Worldwide Business Intelligence and Analytics Platforms 2025 Vendor Assessment IBM is positioned in the Leaders category in this 2025 IDC MarketScape for worldwide business intelligence and analytics platforms. Read nowIDC (2025) Reducing Complexity Is Key to Agentic AI Enablement Independent software vendors have an opportunity to support enterprises in easing the complexity around developing agents, building connections to the right tools, and orchestrating collaboration across agents. Read nowIDC (2025) AI Breaks Down Organizational Silos: IBM Integrates AI Governance with AI Security IBM announced its deployment of a newly unified AI security and AI governance platform that assists organizations in managing, securing, and maintaining oversight over their AI products in place. Read nowGartner (2025) Magic Quadrant for Data Science and Machine Learning Platforms IBM is named a Leader in the 2025 Gartner® Magic Quadrant™ for Data Science and Machine Learning Platforms, recognized for delivering flexible, AI-focused solutions that empower teams to build, deploy, and govern enterprise-grade AI applications. Read nowBARC (2025) BARC Score for Integrated Planning & Analytics 2025 IBM is named a Leader in the 2025 BARC Score for Integrated Planning and Analytics. This recognition reflects IBM’s relentless focus on empowering organizations with a unified, intelligent planning platform—one that doesn't just keep up with change, but helps you stay ahead of it. Read nowIDC (2025) IBM to Acquire DataStax: It Is all About Building the Data for AI Infrastructure IBM has announced its intention to acquire DataStax to complement IBM watsonx® portfolio. Read this paper to learn more about IDC's take. Read nowIDC (2025) APIs: The Key to AI and Application Connectivity Unlock more information about today’s trends and challenges in API management, and what IBM is doing in this space to help companies to build, deploy, govern and monitor APIs at the scale needed for a real-time, AI-first world. Read nowIDC (2025) Modern AI-Driven Automation Enables Application Resilience Learn why integrating AI with existing tools, like IBM Concert, is crucial for modernizing cloud-native application management. Read nowIDC (2025) Prebuilt Enterprise AI Sales Agents Unlocking Business Productivity and Differentiated Value Read this IDC Spotlight report to discover how Sales AI Agents can help you to boost productivity across sales teams and speed up the use of AI-driven automation for key sales tasks. Read nowIDC (2025) Transforming Mainframe Environments with the Power of AI By leveraging AI, organizations can enhance the capabilities of their mainframes and mainframe workloads, making them more intelligent and responsive to business needs. Download the report to learn more. Read nowGartner (2026) Critical Capabilities for API Management The Critical Capabilities for API Management report is a companion report to the Gartner Magic Quadrant™ and provides deeper insight into providers’ offerings. Read nowEverest (2026) Everest Group Application Development Services for AI Applications PEAK Matrix® Assessment 2025 Everest Group examines the application development services for AI applications and provides a detailed analysis of providers’ capabilities Read nowIDC (2026) IDC MarketScape: Worldwide Observability Platforms IBM named a Leader in the 2025 IDC MarketScape for Observability Platforms. IBM provides observability through IBM Instana Observability, delivering unified visibility across metrics, logs, traces, and digital experience via real user monitoring. Read nowIDC (2026) IDC MarketScape: Worldwide AI-Enabled Asset-Intensive Enterprise Asset Management Applications The vendor inclusion list for this evaluation was selected to accurately depict the vendors that are most representative of any given asset-intensive EAM application on a buyer's selection list. Read nowHFS (2026) HFS Horizons - Legacy Application Modernization Services 2025 IBM was named leader in HFS Horizons for legacy application modernization services. Read nowOmdia (2026) Omdia Universe - Selecting an AIOps Solution 2025/26 The Omdia Universe: AIOps, 2025–26 report evaluates vendors across capabilities and strategy & execution to help buyers understand the competitive landscape and what matters most in modern AIOps. Read nowIDC (2025) From Complexity to Clarity The Value of Observability Tools for Hybrid Cloud Environments This IDC Spotlight examines how organizations can use AI-enabled observability platforms to improve the monitoring and performance of their IT systems. Read nowIDC (2025) SRE Blueprint Advancing Observability Practices With AI Security and Resource Optimization SRE teams are adopting observability practices; however, to scale and drive higher benefits and business results, teams must consider the opportunity to complement existing practices with AI, security and risk management, and resource optimization. Read nowEnterprise Strategy Group (2025) Continuous Improvement of End-user Digital Experience With IBM Instana Observability Read this research report from Enterprise Strategy Group (ESG) that discusses the challenges of digital experience monitoring (DEM) and highlights the limitations of traditional DEM methods. Read nowForrester (2025) Forrester’s Essential Research To Manage Your IT Spend This report provides practical guidance for technology leaders navigating the evolution of IT spend management. Read nowIDC (2025) AI-Driven Automation for Application Resilience That Ensures Compliance Compliance and resilience are intertwined — weak resilience increases exposure to regulatory violations and fines and undermines compliance. Read nowGartner (2025) Magic Quadrant for API Management We’re proud to share that IBM has been named a Leader in the 2025 Gartner® Magic Quadrant™ for API Management, for the 10th time. Read nowOmdia (2025) So, tell me again why do we need observability? Advances in technology offer organizations significant opportunities to drive growth, enhance operational efficiency, and elevate customer experience. Read nowForrester (2025) The Total Economic Impact of IBM Integration Forrester research highlights how organizations with a mix of modern and legacy operational systems can leverage integration platforms to revitalize their tech stack. Read nowEMA (2025) EMA Radar™ Report for Network Operations Observability The EMA Radar™ Report named IBM® SevOne® a 2024 Value Leader, recognizing it as a top choice for large enterprises and managed service providers. Get an in-depth look at why IBM SevOne stands out, with key features and benefits that can empower your NetOps team to achieve. Read nowIDC (2025) Adopting Modern Observability Establishing Resiliency with IT Operations Modern IT operations (ITOps) have evolved dramatically with the advent of orchestrated cloud-native services, containers, Kubernetes, complex infrastructure, serverless and the adoption of multicloud architectures. Read nowIDC (2025) The Purpose and Power of an Alliance to Reduce AI Complexity and Maximize Value With all its potential and complexity, artificial intelligence (AI) is increasingly defining the current era, making the necessity for strategic alliances more pronounced than ever. Read nowIDC (2025) Modern mainframes connect AI mission critical data and hybrid IT environments This IDC InfoBrief summarizes the drivers, benefits and challenges shaping AI-ready mainframe investment plans and modernization strategies that 510 worldwide mainframe decision-makers are implementing. Read nowGartner (2025) Magic Quadrant for Service Orchestration and Automation Platforms Service orchestration and automation platforms are essential for delivering business services through complex workloads. Read nowGartner (2025) Magic Quadrant for Observability Platforms Observability platforms are fundamentally changing how organizations manage system health, driven by innovations in analytics, cost optimization, and the emergence of AI observability. Read nowGartner (2025) Market Guide for Event Intelligence Solutions Read this guide to learn how to separate the hype of AIOps from the achievable value of optimized operations, reduced toil and improved performance and availability. Read nowGartner (2025) Magic Quadrant™ for Process Mining Platforms IBM has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Process Mining Platforms—a powerful validation of our ability to help enterprises turn process data into business results. Read nowEverest (2025) Everest PEAK Marketing Services PEAK Matrix IBM has been recognized as both a Leader and the sole Star Performer in the Everest Group Marketing Services PEAK Matrix® Assessment 2025. The marketing services landscape is rapidly evolving, as providers focus on technologies for data-driven, personalized, AI-powered customer experiences. Read nowESG (2025) ESG - Unlock AI-Powered Observability – Insights from Industry Experts In this exclusive report from TechTarget’s Enterprise Strategy Group, find how leading organizations are using AI to enhance monitoring, streamline operations, and drive business outcomes. Read nowOmdia (2025) No-Low-Pro IDE Assistants See why IBM watsonx Code Assistant is ranked a Leader in the Omdia Universe on No-Low-Pro IDE Assistants. Read nowIDC (2025) Getting Control: Solving the Chaos of Connectivity This report takes a look at the current state of integration and provides considerations and recommendations for today's enterprises as they navigate this complexity. Read nowKuppingerCole (2026) KuppingerCole: Leadership Compass for Non-Human Identities The Non-Human Identity Management (NHIM) market has evolved into a distinct and rapidly maturing segment of the Identity and Access Management (IAM) ecosystem. Read nowIDC (2026) IDC MarketScape: Worldwide Unified Endpoint Management Software IBM was recognized a leader in IDC MarketScape: Worldwide Unified Endpoint Management Software. Read nowGartner (2026) Magic Quadrant for Endpoint Management Tools Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management. Read nowGartner (2025) Magic Quadrant for Access Management Workforce AM vendors present unique and innovative features. CIAM vendors continue to offer differential capabilities for machine IAM support and enhanced capabilities to support complex CIAM and partner requirements. IAM leaders should focus on the features that differentiate vendors in this market. Read nowIDC (2025) IDC MarketScape Worldwide Managed Security Service Edge Services 2025 Vendor Assessment According to IBM Institute of Business Value (IBV) study, the average organization has 83 different security solutions from 29 vendors, with 52% of executives stating complexity is the biggest impediment to security operations. Read nowIDC (2025) IDC MarketScape: Worldwide Data Protection and Governance Services The convergence of artificial intelligence (AI) transformation, quantum computing – backed threats, and explosive regulatory complexity has created a perfect storm that exposes the inadequacy of traditional governance approaches when data has become the most critical strategic asset. Read nowIDC (2025) IDC MarketScape: Worldwide Integrated Solutions for Identity Security IBM is positioned in the Leaders category in this 2025 IDC MarketScape for worldwide integrated solutions for identity security. Read nowPonemon (2025) Cost of data breach Since 2005, this report has tracked an ever expanding technology landscape and the threats that follow. Read nowIDC (2025) IDC MarketScape: Worldwide Governance, Risk and Compliance Software Vendor Assessment, 2025 IBM is positioned in the Leaders category in the 2025 IDC MarketScape for worldwide governance, risk, and compliance software. Read nowKuppingerCole (2025) KuppingerCole Leadership Compass for Access Management IBM continues to be a key player with its access management suite and offers a wide selection of authentication mechanisms. Read nowKuppingerCole (2024) Customer Identity and Access Management (CIAM) Gain valuable insights into the customer identity and access management (CIAM) market and see how IBM stacks up against other providers. Read nowKuppingerCole (2024) Passwordless Authentication for Consumers: Securing Fast Business Online Discover why IBM solutions are leading in the rapidly evolving market, enabling organizations to make informed decisions about their authentication strategies for customers. Read nowIDC (2024) Unlock Superior Top and Bottom Lines with Trusted Partner Solutions Explore why an intertwining of the human spirit and AI’s capabilities is needed to ensure that companies apply AI responsibly and sustainably. Read nowEverest (2026) Everest Group Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® IBM is a leader in Everest Group Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Read nowIDC (2026) IDC MarketScape Worldwide Experience Design Services IDC MarketScape: Worldwide Experience Design Services 2025 reveals which partners are truly delivering modern, AI-powered customer experiences, and why IBM was named a Leader. Read nowIDC (2026) IDC MarketScape for Salesforce Implementation Services 2025 According to IDC analysis and buyer perception, IBM is positioned in the Leaders category in this 2025-2026 IDC MarketScape for worldwide Salesforce implementation services Read nowEverest (2026) Everest Application Transformation Services for AI Enablement PEAK Matrix Assessment 2025 IBM was named leader in Application Transformation Services for AI-enablement. Read nowEverest (2026) Everest Global Capability Center (GCC) Transformation Capabilities in India PEAK Matrix 2025 IBM was named leader in Everest Group Global Capability Center (GCC) transformation capabilities in India. Read nowGartner (2026) Magic Quadrant for Custom Software Development Services 2025 This Magic Quadrant evaluates service providers (full-spectrum and pure-play) on their ability to build innovative digital products leveraging design, AI, and expertise in other technologies. Sourcing, procurement, and vendor management leaders can use this research to identify and select potential service providers. Read nowGartner (2025) Magic Quadrant for Finance Transformation Strategy Consulting A well-defined finance transformation strategy is essential for shaping strategic objectives and roadmaps that align data, delivery models, talent, technology and process enhancements. CFOs can use this research to identify service providers that offer strategic insights and help build future-ready finance operating models. Read nowIDC (2025) IBM Strengthens SLED Offerings with AST Acquisition On January 16, 2025, IBM announced its intent to acquire Applications Software Technology LLC (AST), a cloud professional services firm known for its implementation and managed services of Oracle Cloud applications and public sector expertise. Read nowIDC (2025) Reimagining Financial Services with the AI and Quantum Revolution This IDC Event Proceedings report provides a snapshot of the key insights and takeaways from an IDC and IBM round table on AI governance, and the impact of quantum computing on financial services. Read nowGartner (2025) Magic Quadrant™ for Enterprise Storage Platforms IBM has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Storage Platforms. We believe this recognition underscores IBM’s dedication to delivering secure, intelligent and high-performance storage solutions that enable organizations to accelerate their digital transformation. Read nowIDC (2025) IDC 2025 SaaS CSAT Award for Financial Governance, Risk & Compliance Based on ratings collected in IDC’s 2025 SaaS Path Survey, IBM placed in the highest scoring group for vendors serving the Financial Governance, Risk, and Compliance (GRC) application market and has been awarded IDC’s 2025 SaaS Financial GRC Customer Satisfaction Award. Read nowGartner (2025) Critical Capabilities for Integration Platform as a Service Integration platform as a service enables users to integrate applications and data, automate processes, create composite services and support AI adoption. Read nowVerdantix (2025) Verdantix Green Quadrant: ESG & Sustainability Reporting IBM is positioned in the Leaders category in the 2025 IDC MarketScape for worldwide ESG reporting and compliance management applications. Read nowHFS (2025) HFS Horizons Insurance Services 2025 Report IBM has been recognized as a Market Leader by HFS Research for our role in transforming the insurance industry. As insurers face growing pressure to innovate and grow profitably, IBM is helping clients unlock new value across the entire insurance ecosystem. Read nowHFS Research (2025) Generative Enterprise Services Learn why HFS ranked IBM as a market leader in this competitive analysis of professional services firms who are creating value with generative AI. Read nowIDC (2025) The Business Value of IBM Expertise Connect IDC spoke with organizations with IBM Expertise Connect engagements to assess their impact on IBM and IT performance, staff efficiency, costs, and business outcomes. Read nowGartner (2024) Magic Quadrant™ for Public Cloud IT Transformation Services Download this report to better understand the must have capabilities for providers of public cloud IT transformation services. Read nowGartner (2024) Build a Value-Driven Foundation for Strategic Portfolio Management Strategic portfolio management drives better business outcomes by establishing value as the thread that binds strategy and execution. Check out this report to learn more. Read nowGartner (2025) Magic Quadrant Governance, Risk and Compliance (GRC) Tools, Assurance Leaders See why Gartner recognized IBM as a Leader for its IBM OpenPages solution. IBM is helping enterprises strengthen governance, streamline risk management, and enable compliance with AI-powered insights.Verdantix (2025) Verdantix Green Quadrant: Industrial Computerized Maintenance Management Software 2025 Make a confident CMMS choice with Verdantix’s independent Green Quadrant 2025. The report benchmarks 19 leading providers using a rigorous, evidence-based approach that included live briefings, customer interviews, and a 102-point questionnaire—to compare capabilities and market momentum.Gartner (2025) Magic Quadrant™ for Finance and Accounting Business Process Outsourcing Download the report to learn why IBM has been named a leader in the 2025 Gartner Magic Quadrant for finance and accounting business process outsourcing.Read IBM's G2 reviewsRead IBM's TrustRadius reviewsRead IBM's Gartner Peer Insights reviewsRead IBM Case StudiesContact us

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